Posted by Swish - The How to Experts ● 12/18/19 2:00 PM

The impact of operator training: on safety, costs, and efficiency

customer-training-blogCleaning equipment doesn’t run itself – you need qualified staff to safely and efficiently operate your machinery so that the job can get done according to your high standards. But what happens if there’s an issue? Do your operators know how to detect problems and make on-the-spot repairs? Or do you have to make a service call whenever something goes wrong?

Increase your uptime with trained staff

Your ability to deliver consistent cleaning results depends on continuous uptime and a productive workforce. By having trained operators on staff, you can meet both service and quality expectations more reliably and save money on outsourced repairs.

Screen Shot 2019-09-30 at 12.58.26 PM6 reasons to invest in operator training

While operator training takes some time and money upfront, it pays off in the long run. Here’s how:

  1. Preventive maintenance
    Operator error is one of the leading causes of downtime. When your employees are thoroughly knowledgeable about the equipment they’re using, problems will be less frequent. And if there is an issue, they will be better prepared to identify small concerns before they become major complications – avoiding repairs and downtime altogether.

  2. Faster repairs
    By training your staff on the mechanics of your equipment, they will have the ability to diagnose and fix machinery on-the-spot, rather than waiting for an outside service team to make the repair. 

  3. Operator confidence
    When you invest in your staff and contribute to their skill building and career development, their loyalty, confidence and morale increase. A confident, satisfied workforce is one that will work hard for you.

  4. Staff safety
    In an attempt to get equipment up and running quickly in the event of a breakdown, your staff may attempt a repair – whether or not they are trained on the machine. By giving your staff the tools and knowledge to properly fix equipment, you can keep them safe and ensure they are operating within their comfort zone.

  5. Better results
    When equipment is running at peak performance, and your staff is optimally trained, your workplace can be continuously clean, safe and healthy.

  6. Reduced repair costs
    When equipment repairs can be taken care of by your operators, you can avoid – or at least reduce – service calls to an outside supplier, thus decreasing your overall cost to run and maintain your equipment.

As part of our commitment to creating better outcomes for clean, safe, healthy and productive workplaces, Swish offers operator training to keep your staff informed, productive and self-sufficient.  We also offer a Planned Maintenance Program (PMP) that provides regular maintenance, complementing the hard work and attention from your operators. Keep in mind, if you do need us, we’ll be there within 48 hours of your call.


Topics: equipment service, planned maintentance